EspañolAustin renters preparing for a lease, move or housing accommodation request can start with the application, review the evaluation fee and decide whether to continue with a clinician.
A Texas-licensed mental health provider conducts a legitimate, individualized evaluation and considers your circumstances, functional needs, housing concern and the support your animal provides. Documentation may be issued only when clinically appropriate. Housing providers make their own decisions under the rules that apply.
Online evaluations are available to Texas residents, including those in Austin.
Texas Service Animals provides evaluation and documentation services. We do not sell, register, place or train animals. A PSD letter does not replace a dog’s individual task training.
Read common questionsAustin-area communities include Downtown, Central Austin, South Congress, East Austin, North Austin, Round Rock, Cedar Park, Pflugerville and Georgetown.
Residents across the area can complete the evaluation online. The provider considers each person’s situation individually; location does not determine clinical eligibility.
Housing requests are submitted to the property or housing office, which may have its own forms and review steps. Check the instructions and timeline provided by your housing contact. If you already have a form, keep it available for the evaluation so the provider can understand what documentation is being requested.
U.S. Census Bureau QuickFacts reports an owner-occupied housing unit rate of 43.4% for Austin city, Texas in 2020–2024. That means approximately 56.6% of occupied homes were renter-occupied during that period. This city-wide snapshot is general context only; it does not determine an individual property policy or the outcome of an accommodation request.
These resources offer general renter or campus information. They do not evaluate documentation or decide an accommodation request; follow your housing provider’s process for a specific request.
Every paid option follows the application and includes an individual evaluation with a Texas-licensed mental health professional.
For a Texas resident seeking an ESA housing letter involving one support animal.
For Texas residents seeking an individualized review of multiple animals and each animal’s support role.
For an individualized review of psychiatric symptoms, functional needs, and disability-related tasks performed or being trained.
Documentation is not guaranteed. Review the applicable refund terms in the secure application before paying.
Digital certificates and IDs are included at no additional charge when documentation is issued: an ESA certificate and ID for each approved animal, up to three, or a PSD certificate and handler ID for one dog. These are private informational items, not government credentials. See all evaluation and bundle details
Share your housing concern, daily needs and the support your animal provides. There is no payment to begin.
Review the evaluation path and pricing. Ask general questions before deciding to continue.
The provider completes an individual clinical evaluation and explains their decision.
Begin with the application. If an evaluation appears appropriate, you may choose to continue with a Texas-licensed mental health provider. The provider decides independently whether documentation is clinically appropriate.
An ESA letter or PSD letter, when clinically appropriate, may support a reasonable accommodation request. Approval depends on the facts, the housing provider’s review and the law that applies.
No. Payment covers a professional evaluation, not a guarantee that you will receive an ESA letter or PSD letter. If the licensed provider determines after the evaluation that documentation is not clinically appropriate, the evaluation fee is refunded in full. This does not guarantee a housing accommodation.
People often search for ESA certification or ESA registration when they need housing documentation. No government-issued ESA certification or registration is required for a housing accommodation request. If a disability-related need is not apparent, a housing provider may still ask for reliable information relevant to that need under applicable fair-housing rules. Paid Texas Service Animals evaluations include a private TSA client-record registration; complimentary TSA certificates and digital IDs are included when documentation is issued. These private informational items are not legally required and do not establish legal status. The materials are not required or government-issued, and they do not replace the signed ESA letter or PSD letter from the provider or determine an accommodation decision. Registered clients can contact customer support year-round and may receive reminders to consider a follow-up evaluation and updates about relevant policy or legal changes. Reminders are informational, do not mean an evaluation is automatically due, and updates are not legal advice.
An ESA does not have the same public access rights as a trained service dog under the ADA. ESA housing documentation is for housing requests.
Payment isn’t required to speak with a representative. Paid clients receive priority for callback scheduling and inquiry responses.
