Published October 26, 2026
A move can mean a new lease, management team and accommodation process. This Texas renter checklist helps you prepare a clear request while keeping clinical and housing decisions in the right hands.
Sources checked October 26, 2026.
Start with the new housing provider
Before sharing personal information, ask the new property who handles reasonable-accommodation requests, how to submit one securely and whether there is a timeline to know. A new landlord or manager may use a different portal or process. Confirm that any screening platform is authorized by the property.
Make the request clear and keep it dated
Say that you are requesting a reasonable accommodation to keep an assistance animal because of a disability-related need. Identify the policy change you are asking for and retain a dated copy. A new rental is a new housing relationship, so do not assume that another property’s decision or portal record automatically carries over.
A previous approval or letter does not promise that a new housing provider will approve a later request. Each request is reviewed under the facts and rules that apply.
Share relevant information, not a medical file
If a disability or need is not apparent or already known, a housing provider may ask for reliable information relevant to the request under applicable fair-housing rules. Ask what specific information is needed and how to provide it safely. Avoid including a diagnosis, full medical record or unrelated health details unless you choose to share them after considering the request.
Organize documents and follow-up
Keep the lease or application timeline, your request, supporting documents, portal confirmations and messages together. If the provider asks a follow-up question, ask what is missing, who will review it and when you can expect an update. A request for more information does not itself establish the final outcome.
Understand what an evaluation can do
Texas Service Animals connects Texas residents with Texas-licensed clinicians for individualized evaluations. The clinician makes an independent clinical decision, and documentation is issued only when clinically appropriate. Documentation does not guarantee housing approval. If documentation is issued and an authorized housing verifier asks a legitimate follow-up question, TSA coordinates support at no additional fee. Standard processing applies; expedited completion is not guaranteed.
Where to get current guidance
Texas Property Code Chapter 301 and federal fair-housing rules may apply, but coverage depends on the home, request and facts. HUD’s assistance-animal page explains general federal guidance. If you receive a denial or have a deadline, consider contacting a qualified fair-housing organization or attorney for advice about your situation.
General educational information only; not legal or medical advice. Rules and outcomes depend on the applicable law and individual facts.